Accessibility Statement

This accessibility statement applies to the website https://hostalesportalet.com/.

Compliance Status

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance issues specified in the following section.

Non-Accessible Content

The following content is not accessible for the reasons outlined below:

• Non-compliance with Royal Decree 1112/2018
  • There may be certain contrast issues that do not meet the minimum 3:1 requirement, with respect to adjacent background colors on some sections of the website. [9.1.4.11 Non-text Contrast]
  • Some labels or instructions may not be properly labeled. [9.3.3.2 Labels or Instructions]
  • Certain status messages may not meet minimum accessibility standards. [9.4.1.3 Status Messages]
  • There may be error suggestions that do not meet the minimum standards. [9.3.3.3 Error Suggestions (conditional)]
  • There may be issues with sequential navigation on the website, affecting its meaning or operation. [9.2.4.3 Focus Order]
  • It may not be possible to prevent accidental activation of interactive elements by users who rely on voice input. [Requirement 9.2.1.4 – Character Key Shortcuts]
  • Occasional editing errors may exist on some web pages.
• Disproportionate Burden
  • Not applicable.

Preparation of This Accessibility Statement

This statement was prepared on November 11, 2024. The method used to prepare this statement was a self-assessment conducted by the company.

Observations and Contact Information

You may provide feedback regarding accessibility requirements (Article 10.2.a of RD 1112/2018) such as:

• Reporting any possible non-compliance by this website.
• Communicating other accessibility difficulties.
• Submitting any other questions or suggestions for improving the accessibility of the website.

Please contact us at: info@hostalesportalet.com

You may submit:

• A complaint related to the compliance of RD 1112/2018, or
• A request for accessible information related to:
  • Content excluded from the scope of RD 1112/2018, as established in Article 3, Section 4.
  • Content exempt from compliance due to a disproportionate burden.

In the accessible information request, please clearly specify the facts, reasons, and request to ensure it is a reasonable and legitimate request.

Application Procedure

If an accessible information request or complaint has been rejected, if the decision is unsatisfactory, or if the response does not meet the requirements in Article 12.5, the interested party may initiate a claim. Additionally, a claim may be filed if 20 working days have passed without a response.